Healthy sex life made simple
Fees and delays
Results shared online2
2: Unless the test results are positive.
Have questions?
How long does it take to detect an STI after exposure?
The time it takes to detect an infection (known in medicine as the serological window or window period) varies depending on the STI.
- Chlamydia: 14 days
- Gonorrhea: 7 days
- Syphilis: 12 weeks
- Hepatitis B: 12 weeks
- Hepatitis C: 12 weeks
- HIV: 8 weeks
What should I do if I have STI symptoms or if one of my partners tests positive?
Prelib offers an evaluation service for screening asymptomatic STIs.
If you have symptoms, lesions, or have been in contact with an STI, an evaluation by a healthcare professional at a clinic (in person) is recommended.
Which STIs are screened for by Prelib?
Prelib screens for the following STIs:
- Chlamydia
- Gonorrhea
- Syphilis
- Hepatitis B
- Hepatitis C
- HIV
Which STIs are not screened for by Prelib?
Prelib does not screen for the following STIs:
- Hepatitis A
- Genital herpes
- Genital warts or condylomas, such as HPV
If you have any doubts about these STIs, consult a healthcare professional at a clinic in person.
When should I see a healthcare professional in person at a clinic?
If you are in one of the following situations, consult a healthcare professional in person at a clinic instead of using Prelib's services:
- You are experiencing symptoms of STIs.
- One of your partners has been diagnosed with an STI.
- You have had non-consensual sex (sexual assault).
- You are pregnant.
- You are under 15 years of age.
Why should I get tested for STIs?
Prelib's services are recommended in the following cases:
- you wish to undergo routine STI screening;
- you are in a stable relationship and want to stop using condoms;
- you have doubts about your current or past partners;
- you have had possible contact with another person's blood.
How long does it take to get an appointment for a screening after completing my medical questionnaire?
The appointment slots are visible as soon as you have registered online. It is often possible to get an appointment on the same day or the next day.
What do I need to do before coming in for my screening?
- Refrain from urinating in the hour before the test.
- Bring a valid form of identification.
- Bring your Quebec health insurance card (RAMQ), if you have one.
- Bring your debit or credit card to pay the fees.
What are the options for the screening?
Pour les prélèvements, il y a ces possibilités :
- Public Service You will receive your results within 10 business days. There is a $15 fee for transporting your samples to the hospital.
- Private Service : You will receive your results within 24 to 72 business hours after they are received by the laboratory. There is a fee ranging from $150 to $375.
Prelib can also give you a prescription so that you can have your screening at the location of your choice.
Once there, how long does the process take?
The process takes about 20 minutes.
I want to change or cancel my appointment.
Once you've booked your appointment, you can change it without penalty up to 4 hours before the chosen time via your file. MyPrelib.
Changing your appointment less than 4 hours before the chosen timemay result in a $35 administrative fee.
How long will it take to receive my results?
It depends on where your samples are analyzed:
- If the analysis is carried out by a public service, it usually takes 7 to 10 working days to obtain the results.
- If the analysis is carried our by our private service, you’ll receive your results within 24 to 72 business hours after the lab receives your samples.
If your results are still not online 3 weeks after you have taken your samples, please contact us at [email protected]. We'll get back to you as soon as possible.
How and when will I get my results?
You’ll receive an email no later than 7 business days after your samples are taken to schedule a phone consultation. This consultation is important and mandatory, whether your results are negative or positive.
Your results will be available online in your MonPrelib file immediately after your telephone consultation with a healthcare professional from the Prelib team.
If your results are positive or if additional tests need to be done, you will also be contacted by phone and email. This will allow our team to guide you on the next steps, based on your result.
If you have any problems viewing or understanding your results, please contact us at [email protected].
Where can I receive treatment?
Prelib works in collaboration with the Quorum clinic, where you can get an appointment quickly if you wish. Everything can be arranged online.
If you prefer to go to another clinic or see your family doctor, you can do that too. The important thing is that you follow through on the recommendations Prelib will make to you if your results are positive.
I have a Quebec health insurance card (RAMQ).
Our medical teleconsultation services are covered by the RAMQ. You only have to pay the cost of transporting your samples to the analysis laboratory (between $5-15).
I do not have a Quebec health insurance card (RAMQ).
If you don't have a RAMQ card, you can opt for our private service. This includes a $55 medical service fee, payable before your appointment. The cost of private laboratory analyses, which varies depending on the tests selected, averages around $180 and is payable at the time of your appointment. These fees are covered by most private insurance plans. Results are available as early as the next day.
I am a Canadian citizen from a province other than Quebec.
A form will be given to you at your Prelib appointment. This form will enable you to claim the cost of your medical consultation in your province of residence.
Our medical teleconsultation services cost $55. The cost of transporting and analyzing samples in a private laboratory varies between $150 and $375, depending on the number of samples taken. You will receive your results within 24 to 48 working hours by the laboratory.
I am covered by the Interim Federal Health Program (IFHP).
Avec le PFSI, vous ne payez que les frais de transport au laboratoire, entre 5 à 15 $. Un frais de 55 $ devra être payé pour prendre rendez-vous, mais ce montant vous sera remboursé en clinique lorsque vous aurez complété vos prélèvements.
A copy of the government-issued certificate showing your identification number will be required at the time of appointment.
What does "transportation costs" mean?
These are the costs of transporting your samples to the laboratory.
These samples require special, controlled transport conditions. You'll have to pay this fee when you visit the Prelib center for your samples.
They cost $5, plus applicable taxes, if there is no blood sampling, and $15, plus applicable taxes, if there is blood sampling.
If you prefer to have your samples taken somewhere other than Prelib, you can pick up your request at the center at no additional cost.
How do you protect my privacy?
Your personal and medical information is kept securely in accordance with Quebec and Canadian laws. You can trust us. Respect and confidentiality are our business!
Why do I need to provide personal information?
Prelib requires certain personal information in order to :
- send you your results,
- contact you if your result(s) are positive,
- pay for your electronic medical consultation (if applicable),
- assess your risk of contracting an STI and provide you with personalized recommendations,
- report any positive results to the public health agency, where they will be stored in a secure database as required by law.
3 easy steps to get tested
Book your appointment online
Visit the clinic for your screening
Get your results